Support

What does the green badge mean?

A green badge indicates that PlusPoints upgrade inventory is available on that flight. This means you can use your PlusPoints for a confirmed upgrade rather than being waitlisted.

How do Sniper Alerts work?

Set up a Sniper Alert for a specific route (e.g., ORD → NRT). When upgrade inventory becomes available on that route, you'll receive a push notification so you can act fast.

How do I cancel my subscription?

Subscriptions are managed through Apple. To cancel:

1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find "points+" and tap "Cancel Subscription"

Why aren't my notifications working?

Make sure notifications are enabled for points+ in your device settings:

1. Open Settings → points+
2. Tap "Notifications"
3. Enable "Allow Notifications"

Is points+ affiliated with United Airlines?

No. points+ is an independent app and is not affiliated with, endorsed by, or connected to United Airlines in any way. We simply display publicly available information about flight upgrade availability.